
Delays in insurance claims after a car accident are common, but timely information and documentation can help settle claims quickly in 70% of cases. Incomplete information and late reporting can delay claims.
New Delhi. The problem of delay in insurance claim after a car accident is becoming common, but it can be prevented with a little understanding and preparation. Experts believe that in 70% of the cases, if there is timely information and correct documents, the claim gets settled quickly. Insurance companies stop the claim due to incomplete information and late report. If you inform about the loss immediately, keep the necessary documents ready and understand the rules of the policy, then the car can be repaired or compensation for the loss can be received quickly.
It is often seen that people panic after an accident and delay submitting the necessary documents. Many times, important documents like FIR, driving license or registration certificate are not complete. Insurance companies check everything to avoid fake claims, which slows down the process. According to a report, 30% of claims in 2024 were pending only due to incomplete filing.
Easy ways to get quick claim
Inform the insurance company within 24 to 48 hours of the accident. Keep the policy number and details of the incident with you.
- Keep the FIR, RC, policy copy, driving license and pictures of the accident ready in advance.
- Make photos and videos of the accident spot and write down the statements of witnesses.
- If any other vehicle or person is involved, give full details of it.
- Get the repair done in the company’s network garage. This helps in getting the claim approved quickly.
- Follow the rules like no-claim bonus and deductible.
- After filing the claim, keep checking the status every day.
Special tips to speed up the claim process
- Filling a claim online makes the processing faster. Companies like HDFC Ergo and ICICI Lombard provide this facility.
- If the matter is complicated, seek the help of a lawyer or insurance advisor.
- If the claim is not settled within 30 days, you can complain to IRDAI, the insurance regulatory body.
How effective is this method?
Insurance experts say that if there is proper preparation, 70% of claims are settled within 15–20 days. According to a consultant, “80% of delays can be prevented with just a little caution.” A 2024 study also revealed that customers who submit documents on time get payment quickly.