Insurance Claim: Ghaziabad resident Puneet Agarwal’s car was stolen during his Haridwar Yatra in 2003. After 22 years, the Consumer Commission ordered the insurance company to pay ₹1,43,689 and ₹5,000 as compensation.
Insurance Claim: Car theft incidents are becoming common, whether you are in a small town or a big metro city, car theft can happen anywhere. In such a situation, it is not enough to be cautious, but it is also important that if your car gets stolen, then you should know about the insurance claim process related to it. Recently, a person living in Ghaziabad had insured his car and was relaxed thinking that his property is now safe. But when the real need arose, the insurance company could not live up to his trust.
Puneet Agarwal of Ghaziabad’s car was stolen during his Haridwar Yatra in 2003. He made an insurance claim, but the company did not pay. After this, he filed a complaint in the District Consumer Commission. The Commission ordered the company to pay 75% of the claim amount and Rs 5,000 as compensation. This decision strengthens the rights of consumers.
Insurance claim received after 22 years
In this case, car owner Puneet Agarwal had lodged an FIR of car theft in Haridwar. At that time his car was insured. He immediately informed National Insurance Company Limited and loan provider ICICI Bank about the theft. Still, he did not get the claim, after which he took the help of consumer forum.
In a case of car theft in 2003, Ghaziabad’s Puneet Agarwal finally got an insurance claim after 22 years. The car theft was reported in Haridwar and the insurance company was also informed about it, but the company did not make the payment. The man filed a case in the District Consumer Forum, where after the hearing, the insurance company was ordered to pay ₹1,43,689 and ₹5,000 as compensation.
Register an FIR immediately after car theft or accident
If your car is stolen, the first step is to go to the nearest police station and register an FIR without delay. This document is the most important in the insurance claim process, as it proves that the car has been stolen. Keep a copy of the FIR safe as the insurance company will need it to pay the claim.
Notify the insurance company and bank on time
If you come to know about the car theft, inform your insurance company about it without any delay. This starts the claim process. The company will ask you for some important documents, such as a copy of the FIR, vehicle papers and insurance policy. The sooner you inform and submit the documents, the sooner the claim will be processed.
Do not forget to fill the claim form
For insurance claim, you have to first fill the company’s claim form. In this, you have to give all the necessary information related to your car. Along with this form, a copy of the FIR, vehicle registration papers, driving license, insurance policy and other documents have to be sent to the insurance company via email or post. Apart from this, it is also necessary to inform the RTO about the car theft so that the vehicle can be blacklisted.
When the police submits the non-traceable report of the car, the next process of insurance claim starts. Under this, the vehicle owner has to transfer the registration of the vehicle to the name of the insurance company. Also, both the keys of the vehicle have to be given to the company. Apart from this, a subrogation letter has to be given, which makes it clear that the company will now have the right over the car and if that car is found somewhere in the future, the company can claim it.
