The card holder gets free treatment in any hospital in India covered under the Ayushman Bharat scheme. If you are ayushman bharat scheme card holder and the hospital covered under this scheme refuses to treat the patient then you can file a complaint against the hospital. Toll free number facility is available for this.
The poor families of India get the facility of treatment in good hospitals free of cost from the government. This facility of free treatment in good hospitals can be availed under the Ayushman Bharat Scheme.
What is Ayushman Bharat Scheme
According to the official website of Ayushman Bharat scheme, the government is working on the objective of providing better health services to more than 50 crore Indians under this scheme.
The Government of India launched this scheme in September 2018 for the welfare of the poor. Registered people under the scheme get the facility of health insurance up to Rs 5 lakh.
Hospital cannot refuse to provide free treatment
The card holder gets the facility of free treatment in any hospital in India covered under the Ayushman Bharat Scheme .
If you are an Ayushman Bharat scheme card holder and the hospital covered under this scheme refuses to treat the patient, then you can file a complaint against the hospital. Appropriate action is taken against the hospital by the government on registering a complaint.
When can not complain
However, it needs to be understood here that the complaint can be made only on one condition, the condition being that the hospital should have specific treatment for the patient. If the hospital does not have the specific treatment facility for the treatment of the patient, then you cannot get the complaint lodged.
How and where can complain
- Ayushman Bharat Scheme card holders can register their complaints on the national toll-free number 14555.
- Under the Ayushman Bharat Scheme, toll-free numbers are available for registering complaints for different states.
- The toll free numbers for Uttar Pradesh are 180018004444, 104 for Bihar and 155368 and 18001805368 for Uttarakhand.